Privacy Policy

Effective Date: 24th May 2023

1. Introduction

This Privacy Policy describes how Lunar ("we", "us", "our") collects, uses, and discloses information about you when you access or use our online marketplace for luxury goods ("Services"). We respect the privacy of our users and commit to protecting it through our compliance with this Policy.

2. Information We Collect

We collect several types of information from and about users of our Services:

2.1. Personal Information

Personal Information includes any data that can be used to identify an individual. When you register with us, we collect your name, email address, postal address, phone number, and payment information.

2.2. Verification Information

As part of our verification process, sellers may need to provide additional information including but not limited to a detailed description of the item, photographs, serial numbers, and provenance records.

2.3. Usage Information

We collect certain data automatically when you use our Services, like your IP address, device information, log data, and information about the timing, frequency, and pattern of your service use.

3. Use of Information

We use the collected information to:

• Provide and improve our Services;
• Manage your account and provide you with customer support;
• Perform research about your use of our Services;
• Communicate with you about our Services;
• Detect, prevent, or investigate security breaches or fraud.

4. Disclosure of Information

We may share your personal information with:

• Service providers, contractors, and third parties we use to support our business;
• Other third parties with your express consent.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, unless we provide you with advance notice.

5. Data Security

We have implemented measures designed to secure your personal information from accidental loss and unauthorised access, use, alteration, and disclosure.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us through our website contact us section.

By using our Services, you agree to the terms of this Privacy Policy.